Terms of service

Terms and Conditions

Welcome to Wulfjoy. By using our website and placing an order, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.

About us

Wulfjoy is a UK based dog wellness brand offering natural supplements and enrichment products for dogs.

Throughout this website, the terms “we”, “us” and “our” refer to Wulfjoy. The terms “you” and “your” refer to the customer.

Using our website

By accessing this website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.

You agree not to misuse the website or use it for unlawful purposes.

Products and information

All product descriptions and information provided on this website are for general guidance only.

Our products are intended to support everyday dog wellness and are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified veterinarian before introducing new supplements, especially if your dog has a medical condition or is on medication.

Orders

When you place an order, you confirm that all details provided are accurate and complete.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order at any time, including in cases of pricing errors, stock issues, or suspected misuse.

Pricing and payment

All prices are listed in GBP and include VAT where applicable.

Payment must be made in full at the time of ordering. We accept payment through secure third party payment providers.

We reserve the right to change prices at any time without prior notice.

Delivery

Delivery times provided are estimates and not guaranteed.

We are not responsible for delays caused by couriers, incorrect delivery information, or circumstances beyond our control.

Returns and refunds

Our Returns Policy forms part of these Terms and Conditions and can be viewed on our Returns Policy page.

Intellectual property

All content on this website, including text, images, logos, and designs, is the property of Wulfjoy and may not be copied, reproduced, or used without written permission.

Limitation of liability

To the fullest extent permitted by law, Wulfjoy shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these Terms limits your statutory rights as a consumer under UK law.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

Changes to these terms

We may update these Terms and Conditions from time to time. Any changes will be effective immediately once published on this page.

Your continued use of the website constitutes acceptance of the updated terms.

Governing law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.